Patient Bill of Rights

As a patient, you have the right to:

• Receive optimal health care without discrimination based on race, religion, gender, disability, or other factors.

• Obtain complete, accurate information about your health status, diagnosis, treatment options, risks, and expected outcomes, in language you can understand.

• Expect respectful, courteous, and compassionate care from all staff.

• Give informed consent for any procedure or treatment, including the right to refuse care (except in emergencies).

• Access your medical records and request copies, with confidentiality protections.

• Participate in decisions about your care and be involved in treatment planning.

• Be free from abuse, neglect, or unlawful restraint, and to be treated with dignity and privacy.

• Voice grievances or make suggestions without fear of retaliation.

• Manage your personal affairs.

As a patient, you also have responsibilities, including:

• Sharing accurate medical history and information.

• Cooperating with staff and following medical advice, or informing providers if you choose not to.

• Keeping appointments and notifying staff in advance if you must cancel.

• Paying for services as arranged.

For questions, please contact our patient services office at OfficeManager@redclaywellness.com or call us at 706-406-8170.