Our Privacy Policy
Effective Date: September 21, 2026
Last Updated: September 24, 2026
RedClay Wellness Center, PC (“RedClay Wellness Center,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.
This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, redclaywellness.com, and through related online services.
RedClay Wellness Center, PC is a healthcare provider and a covered entity under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Information that constitutes Protected Health Information (“PHI”) is subject to HIPAA and our separate Notice of Privacy Practices.
1. Information We Collect
We may collect information you voluntarily provide to us, including:
Your name
Mailing address
Email address
Telephone or mobile phone number
Appointment or scheduling information
Information submitted through contact or inquiry forms
Information you provide when requesting information about our services
Information related to your membership or relationship with our practice
Other information you voluntarily submit through our website
We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, operating system, IP address, pages visited, and general website usage information.
2. Health Information and HIPAA
Because RedClay Wellness Center, PC provides healthcare services, information you provide to us may include health information.
When information qualifies as Protected Health Information under HIPAA, we handle that information in accordance with applicable HIPAA requirements and our Notice of Privacy Practices.
Our Notice of Privacy Practices explains how we may use and disclose PHI, your rights regarding your PHI, and our legal duties relating to your health information.
Our Notice of Privacy Practices is available on our website and may also be obtained by contacting our office.
3. Please Do Not Submit Sensitive Medical Information Through General Website Forms
General website forms, contact forms, and ordinary email may not be appropriate for communicating sensitive medical information.
Please do not submit detailed medical information, medical records, prescription information, Social Security numbers, or other highly sensitive information through a general website contact form unless we specifically instruct you to do so through a secure system.
For patient-related communications, please use the secure patient communication method provided by RedClay Wellness Center, PC.
If you are experiencing a medical emergency, do not use our website or email. Call 911 or seek emergency medical care.
4. How We Use Information
We may use information collected through our website to:
Respond to questions and requests
Contact you regarding services you have requested
Schedule or manage appointments
Provide information about RedClay Wellness Center, PC
Communicate with you regarding your membership or relationship with our practice
Improve our website and online services
Maintain website security
Prevent fraud, abuse, or unauthorized activity
Comply with applicable laws and regulations
Information that constitutes PHI will be used and disclosed in accordance with HIPAA and our Notice of Privacy Practices.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies that are necessary for website functionality, security, or basic website operations.
At this time, RedClay Wellness Center, PC does not use Google Analytics or the Meta Pixel on this website.
If we begin using analytics, advertising, tracking, or similar technologies in the future, we may update this Privacy Policy to describe those technologies and their purposes.
You may also be able to manage certain cookie settings through your internet browser.
6. Third-Party Services
We may use third-party vendors and service providers to support our website and business operations.
Depending on the services we use, these providers may include website hosting providers, appointment scheduling platforms, electronic health record or patient-management systems, payment processors, communication providers, email providers, and other technology vendors.
Where applicable, vendors that receive or have access to PHI on our behalf will be subject to appropriate HIPAA requirements and business associate agreements when required by law.
Third-party websites and services may have their own privacy policies. We encourage you to review those policies before providing information to third parties.
7. Email and Text Communications
We may offer email or text-message communications in the future.
If you voluntarily provide your email address or mobile telephone number and consent to receive communications from us, we may use that information to send communications related to your appointments, care, membership, services, wellness information, or other communications permitted by applicable law.
Where required, we will obtain appropriate consent or authorization before sending marketing communications or using or disclosing PHI for marketing purposes.
You may opt out of promotional email communications by using the unsubscribe instructions included in the applicable message.
For text messages, you may opt out of promotional messages by following the instructions provided in the message, such as replying STOP when that option is available.
Opting out of promotional communications will not necessarily stop communications that are necessary to provide healthcare services, manage your account or membership, confirm appointments, or otherwise administer our relationship with you.
Message and data rates may apply to text messages depending on your mobile carrier and plan.
8. HIPAA and Marketing
RedClay Wellness Center, PC does not sell your PHI.
HIPAA places restrictions on the use and disclosure of PHI for marketing purposes. In general, certain marketing uses or disclosures of PHI require an individual's written authorization, subject to limited exceptions of the HIPAA Privacy Rule.
Communications concerning treatment, care coordination, or our own health-related services may be treated differently under HIPAA than communications involving third-party marketing.
We will handle marketing communications and any related use or disclosure of PHI in accordance with applicable law.
9. Information Sharing
We may disclose information when permitted or required by law, including when necessary to:
Provide healthcare services
Carry out treatment, payment, or healthcare operations
Provide services you have requested
Operate and maintain our website
Work with service providers acting on our behalf
Process payments
Respond to legal requirements
Protect the safety, rights, and property of our patients, staff, practice, or others
Prevent fraud or unauthorized activity
Uses and disclosures of PHI are governed by HIPAA and our Notice of Privacy Practices.
We do not sell your PHI or sell patient lists to third parties for their own marketing purposes.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic communication, or method of transmitting information over the internet can be guaranteed to be completely secure.
11. Your Privacy Rights
Depending on the type of information involved and applicable law, you may have rights concerning your personal information and/or PHI.
Your HIPAA rights are described in our Notice of Privacy Practices and may include rights to:
Request access to your PHI
Request an amendment to certain PHI
Request restrictions on certain uses or disclosures
Request confidential communications
Receive an accounting of certain disclosures
Obtain a copy of our Notice of Privacy Practices
File a privacy complaint with us
File a complaint with the U.S. Department of Health and Human Services Office for Civil Rights
Nothing in this Privacy Policy is intended to limit any rights you have under applicable law.
12. Children's Privacy
Our website is not intended to be used by children to independently provide personal information without appropriate involvement of a parent or legal guardian.
RedClay Wellness Center, PC may provide healthcare services to minors. Information concerning minor patients will be handled in accordance with applicable federal and Georgia law and our Notice of Privacy Practices.
13. External Websites
Our website may contain links to websites or services operated by third parties.
RedClay Wellness Center, PC is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policy of any external website before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
If a change materially affects how we handle information, we may provide additional notice when required by applicable law.
15. Contact Us
If you have questions about this Privacy Policy or our website privacy practices, please contact:
RedClay Wellness Center, PC
Ringgold, Georgia
Website: redclaywellness.com
Phone: 706-406-8170
Email: DrTuel@redclaywellness.com
For questions concerning your protected health information or HIPAA rights, please contact our office and ask to speak with the person responsible for privacy matters.
16. Notice of Privacy Practices
This Privacy Policy is intended to address privacy practices relating primarily to our website and online services.
Our HIPAA Notice of Privacy Practices provides additional information regarding how RedClay Wellness Center, PC may use and disclose your Protected Health Information and describes your rights under HIPAA.
The Notice of Privacy Practices is available on our website and upon request.